Privacy
Last updated: 2/7/2026
Dock 9, LLC, dba Dock 9, Dock 9 Labs (“Dock 9,” “we,” “our,” or “us”) is committed to protecting your privacy and maintaining transparent communication practices. This page explains how we collect, use, and protect your information, as well as the terms governing the use of our website and communications.
By using this website or submitting your information, you agree to the practices described in this policy.
When you visit our website or communicate with us, we may collect personal information that you voluntarily provide. This may include your name, email address, phone number, business name, project details, or any other information you choose to submit through forms, service inquiries, or messages. Providing this information is voluntary; however, some services may not be available without it. We may also automatically collect technical and usage information when you access the website. This information may include your IP address, browser type, device type, pages visited, time spent on pages, and referring websites. This information helps us improve website performance, understand visitor behavior, and enhance the user experience. Information collected may be used to respond to inquiries, communicate about services or projects, deliver requested information, improve website functionality, analyze usage trends, maintain website security, and operate our business effectively. Dock 9 does not sell, rent, or trade personal information to third parties for marketing purposes.
If you provide your phone number through our website, forms, or other communication channels, you may consent to receive text messages from Dock 9. These messages may include responses to inquiries, appointment reminders, service notifications, or project-related updates. By providing your phone number, you give express consent to receive text messages from Dock 9. Message frequency may vary depending on your interaction with us. Message and data rates may apply. You may opt out of receiving SMS messages at any time by replying STOP or 5 to any message. After you send the STOP message, you will receive confirmation and no further messages will be sent. If you require assistance, you may reply HELP to any message or contact us at [email protected]. Dock 9 does not share, sell, or distribute phone numbers or SMS consent to third parties or affiliates for marketing purposes. Consent to receive messages is not a condition of purchase or service. When you submit forms on our website, you may consent to receive communications from Dock 9 via email, phone, or text message related to your inquiry or services. You may opt out of communications at any time by contacting us.
Our website may use cookies and similar technologies to improve functionality and understand how visitors use the website. Cookies help provide a smoother browsing experience and allow us to analyze website traffic. You may disable cookies in your browser settings if preferred. We may use trusted third-party service providers such as hosting providers, analytics tools, CRM systems, and communication platforms to support our business operations. These providers may process limited information only as necessary to perform services on our behalf and are not permitted to use your information for their own marketing purposes. We are not responsible for the privacy practices of third-party websites that may be linked from our website. We take reasonable administrative and technical measures to protect the information we collect. While we strive to protect your information, no internet transmission or storage system can be guaranteed to be completely secure. You may request access to the personal information we hold about you, request corrections, or request deletion of your information by contacting us using the information below. This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. This website is provided for informational and marketing purposes. You agree to use the website only for lawful purposes and in a manner that does not interfere with the operation or security of the site. You may not attempt to gain unauthorized access to the website, distribute malicious content, or copy and distribute website materials without permission. All content on this website, including text, graphics, logos, images, designs, and branding, is the property of Dock 9 unless otherwise stated and may not be copied, reproduced, or distributed without prior written permission. All website content is provided “as is” without warranties of any kind. Dock 9 makes no guarantees regarding the accuracy, reliability, or completeness of website content or availability of the website. Dock 9 shall not be liable for any damages arising from the use of or inability to use the website, including direct, indirect, incidental, or consequential damages. This website may contain links to third-party websites. Dock 9 is not responsible for the content or privacy practices of third-party websites. Any services offered by Dock 9 are governed by separate proposals or agreements. Website content does not constitute a binding contract for services. We may update this policy at any time. Continued use of the website after changes are posted constitutes acceptance of the updated policy. This policy and your use of the website are governed by the laws of the State of Florida, United States.
If you have questions about this policy or our communication practices, please contact:
Dock 9 Customer Support
[email protected] or 100 East Pine St. Suite 110, Orlando, FL 32801.
100 E Pine St. Suite 110
Orlando, FL 32801
Privacy
Last updated: 2/7/2026
Dock 9, LLC, dba Dock 9, Dock 9 Labs (“Dock 9,” “we,” “our,” or “us”) is committed to protecting your privacy and maintaining transparent communication practices. This page explains how we collect, use, and protect your information, as well as the terms governing the use of our website and communications.
By using this website or submitting your information, you agree to the practices described in this policy.
When you visit our website or communicate with us, we may collect personal information that you voluntarily provide. This may include your name, email address, phone number, business name, project details, or any other information you choose to submit through forms, service inquiries, or messages. Providing this information is voluntary; however, some services may not be available without it. We may also automatically collect technical and usage information when you access the website. This information may include your IP address, browser type, device type, pages visited, time spent on pages, and referring websites. This information helps us improve website performance, understand visitor behavior, and enhance the user experience. Information collected may be used to respond to inquiries, communicate about services or projects, deliver requested information, improve website functionality, analyze usage trends, maintain website security, and operate our business effectively. Dock 9 does not sell, rent, or trade personal information to third parties for marketing purposes.
If you provide your phone number through our website, forms, or other communication channels, you may consent to receive text messages from Dock 9. These messages may include responses to inquiries, appointment reminders, service notifications, or project-related updates. By providing your phone number, you give express consent to receive text messages from Dock 9. Message frequency may vary depending on your interaction with us. Message and data rates may apply. You may opt out of receiving SMS messages at any time by replying STOP or 5 to any message. After you send the STOP message, you will receive confirmation and no further messages will be sent. If you require assistance, you may reply HELP to any message or contact us at [email protected]. Dock 9 does not share, sell, or distribute phone numbers or SMS consent to third parties or affiliates for marketing purposes. Consent to receive messages is not a condition of purchase or service. When you submit forms on our website, you may consent to receive communications from Dock 9 via email, phone, or text message related to your inquiry or services. You may opt out of communications at any time by contacting us.
Our website may use cookies and similar technologies to improve functionality and understand how visitors use the website. Cookies help provide a smoother browsing experience and allow us to analyze website traffic. You may disable cookies in your browser settings if preferred. We may use trusted third-party service providers such as hosting providers, analytics tools, CRM systems, and communication platforms to support our business operations. These providers may process limited information only as necessary to perform services on our behalf and are not permitted to use your information for their own marketing purposes. We are not responsible for the privacy practices of third-party websites that may be linked from our website. We take reasonable administrative and technical measures to protect the information we collect. While we strive to protect your information, no internet transmission or storage system can be guaranteed to be completely secure. You may request access to the personal information we hold about you, request corrections, or request deletion of your information by contacting us using the information below. This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. This website is provided for informational and marketing purposes. You agree to use the website only for lawful purposes and in a manner that does not interfere with the operation or security of the site. You may not attempt to gain unauthorized access to the website, distribute malicious content, or copy and distribute website materials without permission. All content on this website, including text, graphics, logos, images, designs, and branding, is the property of Dock 9 unless otherwise stated and may not be copied, reproduced, or distributed without prior written permission. All website content is provided “as is” without warranties of any kind. Dock 9 makes no guarantees regarding the accuracy, reliability, or completeness of website content or availability of the website. Dock 9 shall not be liable for any damages arising from the use of or inability to use the website, including direct, indirect, incidental, or consequential damages. This website may contain links to third-party websites. Dock 9 is not responsible for the content or privacy practices of third-party websites. Any services offered by Dock 9 are governed by separate proposals or agreements. Website content does not constitute a binding contract for services. We may update this policy at any time. Continued use of the website after changes are posted constitutes acceptance of the updated policy. This policy and your use of the website are governed by the laws of the State of Florida, United States.
If you have questions about this policy or our communication practices, please contact:
Dock 9 Customer Support
[email protected] or 100 East Pine St. Suite 110, Orlando, FL 32801.